Automatic Call Routing

Carrier Preselection (CPS)

Our service starts once your outgoing call reaches your local BT switch. We arrange a standing instruction on the BT switch under which BT route all calls to us by default. You are still able to prefix the digits of another carrier should you wish, and such a positive selection by you over-rides the CPS instruction we place on the BT switch. The net effect is that we take the call charges off the BT bill, giving you savings in the process. We do not in any way affect the way you use the phone on your premises. And neither are we involved in incoming calls, which continue to be delivered to you in the usual way.